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Airline Customer Service.pdf

Airline Customer Service

Prepare yourself to start your career as an airline cabin crew member.

Drive outstanding customer service with the with the winning combination of knowledge, skills, and attitude.


What you will learn

Upon completing this course you will have the skills to:


Who should attend

This course is recommended for:


Key topics


Chapters include review questions, discussion questions and a reading list of appropriate books for reference.

This course if offered in the following formats:

1. Textbook. Candidates will receive the training material in paper-based format.

NOTE: