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Graduation 2014 Youtube

Airline Customer Service

Drive outstanding customer service with the with the winning combination of knowledge, skills, and attitude.


What you will learn

Upon completing this course you will have the skills to:


Who should attend


Key topics


Chapters include review questions, discussion questions and a reading list of appropriate books for reference.

Airline Customer Service.pdf

This course if offered in the following formats:

1. Textbook. Candidates will receive the training material in paper-based format.

NOTE: