IT End User Computing

The qualification provides a framework for learners to develop skills that will enable them to become competent in End User Computing.

It introduces theoretical concepts of End User Computing and requires the application thereof, to develop a range of skills that will enable learners to be better-informed workers in their chosen industry. It is intended to empower learners to acquire knowledge, skills, attitudes and values required to operate confidently in the End User Computing environment in the South African community and to respond to the challenges of the economic environment.

Programme Outcomes

On achieving this qualification, the learner will be able to:

  • Demonstrate an understanding of applying Graphical User Interface (GUI)-based Word Processing Application skills in the Workplace.
  • Demonstrate an understanding of applying Graphical User Interface (GUI)-based Presentation Application skills in the Workplace.
  • Demonstrate an understanding of applying GUI-based Spreadsheet Application skills in the Workplace.
  • Demonstrate an understanding of applying GUI-based Electronic Mail Application skills in the Workplace.
  • Demonstrate an understanding of applying GUI-based Web Browser Application skills in the Workplace.
  • Improve Communication by combining communication skills with End User Computing skills.
  • Improve the application of mathematical literacy in the workplace, by better utilising End User Computing Applications.
  • Demonstrate an understanding of the use of Information Communications & Technology (ICT) in an organisation & the impact it has on societies.
Target Audience:

Learners wanting to improve their computer skills

Programme level:

The level of the programme is at NQF Level 3

Minimum Qualifying Criteria:

Communication, Mathematical Literacy and Computer Literacy at NQF level 2

Duration
  • Qualification Duration: Twelve (12) months.
  • Pre-Assessment:Pre-assessment of proposed learners is undertaken to identify current qualifications and experience, and may result in reduced contact training sessions.
  • Contact Training Sessions: Nine (9) contact training sessions of approx. three (5) days each = 46 days, for comprehensive training – either inexperienced learners or those who do not qualify for RPL.
  • RPL: Learners may qualify for RPL on specified unit standards – as per SAQA & SETA regulations.
  • Non Contact Duration: Learners will be required to invest the necessary additional hours per module on additional reading, on job practical assignments, and POE building, with the support of the supervisor and/or coach. A workplace log will be completed in this regard.
Qualification Alignment
  • Qualification: 61591 National Certificate: IT End User Computing ACCREDITED WITH MICT SETA
Training Methodology

The programme is facilitated by a competent subject matter specialist/s, who utilises the following techniques to ensure that the session is practical and experiential: Discussion; Role Plays; Exercises & Case Studies; Videos/DVDs; and Formative Assessments. To facilitate this process we offer:

  • Coaching Support: The Primeserv appointed assessor and project co-ordinator are available to the learners for telephonic support and coaching while learners compile their POE’s. Additional coaching support will be scheduled, as required, to assist with the building of POE’s.
Credits:

Learners exiting this qualification before completion, retain the credits for Unit Standards successfully completed. Learners can build their credits by attending skills programmes aligned to the Qualification 61591 IT End User Computing (NQF 3).

NOTE:
This course if offered in the following formats: 1. Textbook. Candidates will receive the training material in paper-based format.